Welcome to CleanFace.shop (“we,” “us,” “our,” or “Company”). CleanFace.shop is committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you visit our website https://cleanface.shop (the “Website”) and use our services.

 

Please read this Privacy Policy carefully. By accessing and using CleanFace.shop, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website.

 

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1. Information We Collect

 

1.1 Information You Provide Directly

 

Contact Information: When you contact us through forms, email, or other communication methods, we may collect:
– Full name
– Email address
– Phone number
– Mailing address
– Country of residence
– Message content and any attachments

 

Account Information:If you create an account, we collect:
– Username and password
– Email address
– Billing and shipping address
– Payment information (processed securely by third-party providers)
– Purchase history
– Preferences and wishlists

 

Newsletter Subscription: When you subscribe to our newsletter, we collect:
– Email address
– First and last name
– Skincare preferences and interests
– Product category preferences

 

1.2 Information Collected Automatically

 

Browser and Device Information:
– IP address
– Browser type and version
– Operating system
– Device type and unique identifiers
– Pages visited and time spent on each page
– Referring/exit pages
– Clickstream data

 

Cookies and Tracking Technologies:
– Session cookies
– Persistent cookies
– Web beacons and pixel tags
– Local storage data
– Analytics tracking codes

 

Location Information:
– Approximate geographic location based on IP address
– Country and region information for shipping purposes

 

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2. How We Use Your Information

 

We use the information we collect for the following purposes:

 

2.1 Service Delivery
– Processing and fulfilling your orders
– Sending order confirmations and shipping updates
– Providing customer service and support
– Responding to inquiries and requests
– Managing your account

 

2.2 Marketing and Communications
– Sending promotional emails and newsletters
– Notifying you about product updates and special offers
– Conducting surveys and gathering feedback
– Personalizing your shopping experience
– Marketing communications (with your consent)

 

2.3 Website Improvement
– Analyzing user behavior and preferences
– Testing new features and improvements
– Troubleshooting technical issues
– Improving website functionality and performance
– Understanding user demographics and interests

 

2.4 Legal and Safety
– Complying with legal obligations
– Enforcing our Terms of Service
– Preventing fraud and abuse
– Protecting our rights and the rights of others
– Responding to lawful requests from authorities

 

2.5 Affiliate Program Operations
– Tracking affiliate clicks and commissions
– Attributing sales to affiliate partners
– Processing affiliate payments
– Analyzing affiliate performance metrics

 

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3. Disclosure and Sharing of Information

 

3.1 Third-Party Service Providers

 

We share your information with trusted third-party service providers who assist us in operating our website and conducting our business:

 

Payment Processors:
– Stripe (https://stripe.com)
– PayPal (https://paypal.com)
– Amazon Pay (https://pay.amazon.com)

 

Shipping and Logistics:
– FedEx (https://fedex.com)
– UPS (https://ups.com)
– DHL (https://dhl.com)
– Amazon Fulfillment (https://amazon.com)

 

Analytics and Tracking:
– Google Analytics (https://analytics.google.com)
– Facebook Pixel (https://facebook.com)
– Hotjar (https://hotjar.com)
– Mixpanel (https://mixpanel.com)

 

Email and Marketing:
– Mailchimp (https://mailchimp.com)
– Klaviyo (https://klaviyo.com)
– SendGrid (https://sendgrid.com)

 

Content Delivery:
– Cloudflare (https://cloudflare.com)
– Amazon CloudFront (https://aws.amazon.com)

 

3.2 Affiliate Program Disclosure

 

CleanFace.shop participates in affiliate marketing programs including:

 

Amazon Associates Program:
We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com and affiliated sites. We earn commissions on qualifying purchases made through our affiliate links.

 

Other Affiliate Programs:
We may participate in other affiliate programs and earn commissions when you purchase products through our referral links. These may include partnerships with:
– Skincare brand affiliate programs
– Beauty retailer affiliate networks
– Commission-based marketing programs

 

When you click on an affiliate link and make a purchase, we may receive a commission at no additional cost to you.

 

3.3 Business Transfers

 

If CleanFace.shop is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

 

3.4 Legal Requirements

 

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:
– Comply with legal obligations, court orders, or government requests
– Enforce our Terms of Service and other agreements
– Protect the security and integrity of our Website
– Protect the rights, privacy, safety, or property of CleanFace.shop, our users, or the public

 

3.5 With Your Consent

 

We will share your information for purposes not described in this Privacy Policy only with your explicit consent.

 

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4. Cookies and Tracking Technologies

 

4.1 What Are Cookies?

 

Cookies are small text files stored on your device that help us recognize you and remember your preferences when you visit our Website.

 

4.2 Types of Cookies We Use

 

Essential Cookies:
– Session identification
– Security and authentication
– Site functionality
– CSRF protection

 

Performance Cookies:
– Google Analytics
– Page load times and performance metrics
– Error tracking and reporting
– User interaction analysis

 

Marketing Cookies:
– Retargeting and remarketing
– Conversion tracking
– Facebook Pixel
– Email marketing attribution
– Affiliate tracking cookies

 

Preference Cookies:
– Language preferences
– Display preferences
– Regional settings
– Product recommendations

 

4.3 Managing Cookies

 

Most browsers allow you to control cookies through their settings. You can:
– Block all cookies
– Allow cookies only from trusted sites
– Delete cookies after browsing
– Set specific cookie preferences

 

Note: Disabling cookies may affect Website functionality.

 

To opt-out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout

 

To opt-out of Facebook Pixel, visit: https://www.facebook.com/policies/cookies/

 

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5. Third-Party Links and Services

 

Our Website may contain links to third-party websites, including:
– Amazon product pages
– Brand affiliate sites
– Review platforms
– Social media pages
– Payment processors

 

We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing any personal information.

 

Important: When you click on affiliate links and visit third-party sites, you are subject to their privacy policies, not ours.

 

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6. Data Security

 

6.1 Security Measures

 

CleanFace.shop implements comprehensive security measures to protect your information:

 

– SSL/TLS encryption for data in transit
– Secure servers and firewalls
– PCI-DSS compliance for payment processing
– Regular security audits and penetration testing
– Access controls and authentication
– Data encryption at rest
– Secure password hashing
– Regular software updates and patches

 

6.2 Limitations

 

While we implement robust security measures, no internet transmission is completely secure. We cannot guarantee absolute security of your information. You use our Website at your own risk.

 

6.3 Breach Notification

 

In the event of a data breach affecting your personal information, we will notify affected users as required by applicable laws and regulations.

 

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7. Your Rights and Choices

 

7.1 Access and Portability

 

You have the right to:
– Access your personal information
– Receive a copy of your data in a portable format
– Request information about how we use your data

 

7.2 Correction and Deletion

 

You have the right to:
– Correct inaccurate information
– Request deletion of your information (subject to legal retention requirements)
– Update your account information

 

7.3 Opt-Out Options

 

You can opt-out of:
– Marketing emails and newsletters
– Promotional communications
– Tracking technologies (via browser settings)
– Behavioral advertising

 

To manage your preferences, contact us at privacy@cleanface.shop

 

7.4 Do Not Track

 

Some browsers include a “Do Not Track” feature. CleanFace.shop does not currently respond to DNT signals, but you can control tracking through browser settings and the opt-out links provided above.

 

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8. Children’s Privacy

 

CleanFace.shop is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information immediately.

 

For users between 13-18 (minors), parental consent may be required depending on applicable laws.

 

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9. International Data Transfers

 

CleanFace.shop operates in the United States and serves customers worldwide. By using our Website, you consent to the transfer of your information to the United States and other countries, which may have different data protection laws than your country of residence.

 

For users in the European Union, Switzerland, or other regions with data protection regulations:
– We comply with GDPR requirements
– We implement Standard Contractual Clauses for international transfers
– You have the right to lodge a complaint with your local data protection authority

 

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10. Data Retention

 

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless longer retention is required by law.

 

Retention Periods:
– Account information: Until account deletion + 12 months
– Transaction records: 7 years (legal requirement)
– Email marketing: Until unsubscribe
– Analytics data: Up to 38 months
– Cookies: Session to 2 years (depending on type)
– Affiliate tracking: As required by program terms

 

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11. California Consumer Privacy Act (CCPA)

 

If you are a California resident, you have the following rights under the CCPA:

 

– Right to Know: Request what personal information we collect, use, share, and sell
– Right to Delete: Request deletion of personal information collected from you
– Right to Opt-Out: Opt-out of the sale or sharing of personal information
– Right to Non-Discrimination: We do not discriminate against you for exercising your rights

 

To Submit a Request:
Email: privacy@cleanface.shop
Mail: CleanFace.shop, Privacy Department, 123 Skincare Lane, New York, NY 10001

 

You may submit up to two requests per 12-month period.

 

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12. General Data Protection Regulation (GDPR)

 

If you are in the European Union or European Economic Area, you have rights under the GDPR:

 

– **Right of Access:** Obtain a copy of your personal data
– **Right to Rectification:** Correct inaccurate data
– **Right to Erasure:** Delete your data (“Right to be Forgotten”)
– **Right to Restrict Processing:** Limit how we use your data
– **Right to Data Portability:** Receive your data in a portable format
– **Right to Object:** Object to certain processing
– **Rights Related to Automated Decision-Making:** Opt-out of profiling

 

Legal Basis for Processing:
– Performance of contract
– Compliance with legal obligations
– Legitimate interests
– Consent

 

Data Protection Officer Contact:
Email: dpo@cleanface.shop

 

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13. Contact Us

 

If you have questions about this Privacy Policy or our privacy practices, please contact us:

 

CleanFace.shop Privacy Team

 

Email: privacy@cleanface.shop
Phone: +1 (555) 123-4567
Mailing Address:
CleanFace.shop
Privacy Department
123 Skincare Lane
New York, NY 10001
United States

 

Response Time: We will respond to privacy inquiries within 30 days.

 

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14. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. The “Last Updated” date at the top indicates when we last made material changes.

 

Your continued use of our Website following the posting of revised Privacy Policy means you accept and agree to the changes. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

 

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 15. Additional Resources

 

– Terms of Service: https://cleanface.shop/terms/
– Cookie Policy: https://cleanface.shop/cookie-policy/
– Refund Policy: https://cleanface.shop/refund-returns/
– Shipping Policy: https://cleanface.shop/shipping/
– Contact Us: https://cleanface.shop/contact-us/

 

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© 2026 CleanFace.shop. All Rights Reserved.

 

This Privacy Policy is effective as of May 31, 2026 and was last updated on May 31, 2026.